SERVICES

Infrastructure built to prevent problems—not chase them

Illigent InfoTech delivers hands-on managed IT, networking, and security for Marin County and the San Francisco Bay Area. Every engagement is documented, tested, and designed for long-term reliability.

Proactive monitoring, policy-driven alerts, and documentation-first delivery—so your team spends less time on IT fires and more time on the business.

Managed IT & Proactive Monitoring

Fewer outages—proactive monitoring catches and fixes issues before your team notices

  • 24/7 RMM with policy-driven alerts for disk, CPU, critical events, and security—with auto-resolve where appropriate
  • Scheduled OS and third-party patching outside business hours
  • Documented runbooks and strategic guidance—not break-fix ticket chasing
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UniFi Networking & Wi-Fi Optimization

Reliable Wi-Fi and networks built for your space—not a one-size-fits-all router setup

  • End-to-end UniFi: gateways, switches, and APs tuned for coverage and density
  • Designed for offices, medical practices, and high-end residential in Marin
  • Documented VLANs, SSIDs, and handoff notes your team can rely on
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Cybersecurity (GravityZone + NinjaOne)

Stronger security posture—endpoint protection and RMM visibility in one stack

  • GravityZone deployment, monitoring, and incident response workflows
  • Security-aware RMM policies for auth, firewall, and privilege monitoring
  • HIPAA-conscious processes for medical and professional services clients
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Camera & Security Systems

Visible coverage and reliable recording—cameras integrated with your network from day one

  • UniFi Protect planning, installation, and secure remote access
  • Network segmentation and storage sized for dependable recording
  • Documented credentials, retention policies, and clear support paths
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VoIP & Collaboration

Clear calls and dependable collaboration—without wrestling your telecom vendor

  • VoIP design, handset and softphone rollout, with QoS tuned on your UniFi network
  • Microsoft 365 and Google Workspace integration where needed
  • Ongoing tuning for remote and hybrid teams
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On-site & Remote Support

Local expertise when you need someone on-site—the same rigor when we work remotely

  • Sausalito-based coverage across Marin County and the greater Bay Area
  • Secure RMM remote support between visits for faster resolution
  • Every visit documented—what changed, why, and what to watch next
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Not sure which service fits your situation?

Tell us about your environment →
HOW WE WORK

A clear process—from assessment to documentation

01

Assess

Understand your environment, risks, and business priorities.

02

Design

Architect solutions that scale cleanly—policy-first where it matters.

03

Implement

Install, configure, and test with minimal disruption to your team.

04

Document

Leave runbooks, diagrams, and handoff notes your team can rely on.

WHO WE SERVE

Ideal for businesses that value reliability and clear documentation

  • Marin County small businesses
  • Medical and professional practices
  • High-end residential networking and AV

Book a free consultation—we'll review your environment and outline a practical path forward. No obligation.

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