SAUSALITO • MARIN COUNTY • BAY AREA

IT infrastructure that stays quietly reliable

Illigent InfoTech is your local MSP for managed endpoints, UniFi networks, and security—built on proactive monitoring and documentation you can actually use.

Stop firefighting outages. Start with infrastructure designed to prevent them.

Or explore our services first—no pressure.

LIVE STATUS — ILLIGENT STACKAll systems nominal
RMM Policies12 active
Patch windowTonight 11 PM
UniFi network4 APs optimized
Last health check2h ago
Open critical alerts0

Illustrative dashboard — your environment, documented and monitored.

Documentation-first MSPProactive MonitoringBay Area Local
WHAT WE DELIVER

Professional infrastructure that prevents problems instead of reacting to them.

Managed IT & Proactive Monitoring

Proactive endpoint management, patching, and documented support for Bay Area businesses.

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UniFi Networking & Wi-Fi Optimization

Enterprise-grade UniFi design, installation, and optimization.

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Cybersecurity (GravityZone + NinjaOne)

GravityZone endpoint protection integrated with proactive RMM oversight.

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Camera & Security Systems

Camera systems planned and installed alongside your network infrastructure.

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VoIP & Collaboration

VoIP and collaboration tools designed for reliability on your network.

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On-site & Remote Support

Local on-site service plus secure remote support when you need it fast.

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CASE STUDIES

How we approach real-world infrastructure challenges

Representative project profiles with full write-ups — challenge, implementation, documentation, and results.

Healthcare · Networking

Medical practice UniFi rebuild

A Marin medical office struggled with unreliable Wi-Fi and no network documentation. We redesigned VLANs, segmented guest and clinical traffic, and deployed UniFi with full diagrams.

  • Segmented clinical and guest networks with explicit firewall policies
  • Documented SSIDs, VLANs, firewall rules, and AP placement map
  • Stable coverage across exam rooms, admin, and waiting areas with zero complaints after cutover
  • EMR tablets and VoIP now reliable during peak hours
  • Full as-built documentation delivered at handoff — no tribal knowledge required
SMB · Managed IT

Proactive monitoring for a 25-person firm

A Sausalito professional services firm relied on break-fix support. We onboarded endpoints to NinjaOne, implemented patching policies, and established health-check automations.

  • 24/7 monitoring with alert-fatigue controls (only actionable items surface)
  • Outside-hours OS and third-party patching with change logs
  • Zero critical alerts or unplanned downtime in first 90 days
  • Disk and backup issues now caught days before they become emergencies
  • Complete onboarding packet + runbook left with the client
Residential · AV & Network

Whole-home network and audio integration

A high-end residential client needed enterprise-grade Wi-Fi, UniFi Protect cameras, and Sonos zones—with clean rack wiring and handoff documentation for future changes.

  • Dream Router + APs with site survey-based RF plan — full coverage indoors and guest house
  • Integrated Sonos/Bluesound multi-zone audio that survives firmware updates
  • Labeled rack, patch panel, and every cable; clear diagrams for future work
  • UniFi Protect with sensible retention and documented admin access
  • Homeowner runbook + digital packet so any future electrician or AV tech can understand the layout
CLIENT FEEDBACK

Trusted by Bay Area businesses who expect more than ticket numbers

Representative feedback from the types of clients we serve. Replace with approved quotes when available.

We needed HIPAA-aware IT without a call-center experience. Illigent documented our network, set up proactive monitoring, and we haven't had a surprise outage since.
Practice Administrator
Medical office — Marin County
Managed IT & cybersecurity
Finally an IT partner who answers the phone, shows up in Sausalito, and leaves runbooks we can actually follow. Patching and monitoring happen without us chasing tickets.
Operations Manager
Professional services firm — Sausalito
Managed IT & proactive support
Our whole-home UniFi and Sonos install was clean, labeled, and documented. When we added a new access point later, everything was already mapped out.
Homeowner
Residential client — Tiburon
UniFi networking & AV

Ready for infrastructure you don't have to worry about?

Book a free consultation—we'll review your environment and outline a clear path forward. No obligation.